Please
read these Terms & Conditions carefully before making
any booking on this site.
The use of this reservation web site is conditioned by the
acceptance of the following terms and conditions. If
you do not agree with
any part of the following terms and conditions you must
not make any reservation using it.
AAT – Algarve
Andalucia Transfers
The Lead Passenger – This is the person
who placed the booking and takes responsibility for the booking
and accepts
all of the following terms and conditions for and on behalf
of each member of the party.
Bookings
You can make a booking easily on line. Payment by PayPal is
required at the time of booking, exception made to
wheelchair transfers
who are subject to our previous confirmation.
Online bookings on this web site can only be made up to 72
hours prior to departure.
Once the booking arrangements have been confirmed & paid
for a written confirmation of the booking will
then be sent by email to the Lead Passenger who made the
booking.
The Lead Passenger, in doing so, agrees to act as
an agent and accepts all of the terms and conditions
on behalf of
each member
of the party
AAT are
transfer providers and book the services through approved,
licensed and insured transfer suppliers.
Additional
Booking & Price
Information
- The
quoted rates are per vehicle and NOT per
person.
- Any
reasonable excess luggage*(refer to Baggage Allowance) may
incur in additional supplement costs, which
may need to be paid
directly to the driver, in local currency,
at the time of pick-up.
- All
assistance at airports with ‘meet & greet’ are
free.
- The
request and use of child boosters and baby seats are complimentary.
Voucher
The booking confirmation will be sent to the Lead Passenger by
email. The Lead Passenger must print out the confirmation voucher
as proof of purchase following the link provided on the confirmation
email.
The printed voucher should be kept with the Lead Passenger when
travelling for it must be shown to the AAT representative,
when requested.
Events within our control
If AAT fail for any reason within our control
to transfer you from your pre-arranged pick-up to your pre-arranged
destination
and you are forced to seek an alternative transfer, any
reimbursement made shall be no more than the cost of getting
from the pick-up
point to the drop-off point by taxi. Make sure that you
request a written receipt from the taxi driver for insurance
purposes.
Events beyond our control
AAT endeavours to carry its passengers
safely and comfortably to their chosen destination
with as little inconvenience
as possible. However, AAT will
not pay compensation for any events beyond our
control which include: War, civil disturbances,
terrorist activity, vandalism, industrial disputes,
technical
problems with transport,
closed or congested airports, natural or nuclear
disasters, fire, severe weather conditions, accidents
causing
delays to your transport,
compliance with police requests, unforeseen traffic
delays, problems caused by other customers, other
circumstances affecting passenger
safety and any other similar event.
The Lead Passenger and other party members are advised to
check their own travel insurance, and must make sure that
all items
of luggage belonging to his party are labelled correctly
with names and resort destination/s.
Cancellations
The Lead Passenger may cancel confirmed
transfer booking at any time through our online booking
system, by quoting the booking
reference
number & validation code, but for cancellations
made at least 15 days before the time of
travel AAT will
refund the paid value less an administration
fee of € 30.00 per
booking.
Bookings cancelled within 15 days of time of travel, will
not be refunded.
Changes to the Booking
The Lead Passenger can make changes to
confirmed transfer bookings through our online
booking system, by quoting the
booking reference number & validation
code and adding new requirements.
Should the Lead Passenger require to, increase
the number of passengers within the party
or change the
route, before
the
time of travel, a new re-quote and
settlement of any additional will
be needed. The new rate may differ
from the rate previously settled. If
an extra vehicle is required, AAT will
advise you on the most cost effective
transfer available.
Online booking changes are not accepted within a 72 hour period before travelling. Should you wish to make any changes, please contact AAT local representative, provided on your voucher.
Flight
Reschedules & Cancellations
In
case of flight schedule changes & flight cancellations
for reasons beyond passenger’s
control AAT will rearrange
pick ups & drop
offs accordingly, as soon
as AAT is informed
of changes, at least 24 hours
prior to arrival or departure
to
or from resort.
Flight Delays
If the arrival flight is delayed for
any reason, our AAT Representative
will still ‘meet & greet’ you
at the airport when
the flight lands.
If the arrival flight
is delayed more than
1 hour
from the
scheduled flight arrival time, please
call AAT local representative,
name and phone number
are provided
on
voucher, immediately
for an update on
the situation.
Transfer Delays
AAT will endeavour to ensure that the
transfer vehicle(s)
arrives on time to collect you and your
party and reaches its destination
on time. AAT will not incur
any liability
whatsoever
in the
event of
any delay due
to causes beyond
its control.
If for any
reason the
vehicle for
your departure
transfer
is delayed
more
than 15 mins
from the scheduled pickup time, please
call AAT local
representative,
name and phone
number are provided
on
voucher.
Baggage Allowance
Each passenger will
be permitted
up to 1 large suitcase and
a golf bag.
If excess
baggage
needs
additional
transportation
including
trailers,
the
Lead
Passenger
will
be liable
for additional
costs*. The
Lead
Passenger
must
make
sure
that
all
items
of luggage
belong
to
his party.
Insurance
All vehicles
are fully insured for passenger
and third party claims, as required under
the law of the country in which
it is registered. However, customer’s property is carried
entirely at their own risk and no responsibility can be accepted
for loss and damage. The
Lead Passenger
and other
party members
are advised
to check
their own
travel insurance.
Rights
Reserved-
Alcohol
and
Illegal Substances
The
Lead
Passenger
should
note
that
AAT and
its Approved
Supplier Drivers
reserve the
right to
refuse to
carry any
person who
is thought
to be
under the
influence of
alcohol or
drugs and
whose behaviour
poses a
threat to
the driver,
passengers or
the vehicle.
Travelling
with Children & Infants
Laws & regulations pertaining to the use of baby seats, child
seats & seat belts vary from country to country for
age limits and fitting in cars, minibuses and coaches. If you
require a baby seat or child booster, please request one at the
time of booking. The
driver may
refuse to
carry the
baby or
child without
the appropriate
road safety equipment.
Smoking
Smoking
is not
allowed in
any of
the transfer
vehicles.
The
consumption of
food & drink
The
consumption of
food & drink during transfers is at the
discretion of the Approved Transfer Suppliers
and/or their
drivers.
Complaints
In
the unlikely
event that you have
any reason
to complain or experience any
problems when dealing with
AAT or any
of
its approved transfer
suppliers, please
inform
the transfer driver
immediately
who will be more
than happy
to assist.
You should then
put any complaint in writing, by email directly to AAT within
20
days
of
the
verbal
complaint. If
you
have
any
queries
or
experience
any
difficulties
with
our
website
or
booking
system,
please
inform
our
customer services department
immediately
at customerservice@algarve-andalucia-transfers.com and
we
will
do
our
utmost
to
resolve the
matter.
Wheelchair
Requests
If
the
Lead
Passenger
or
any
member
of
their
party
has
a
wheelchair
request,
or
are
disabled
you must
inform
us
at the time of
booking,
we will
then confirm
if
the transfer
will
be suitable,
and able
to meet
your requirements
before
we
accept the
booking. If AAT cannot
accommodate the
particular needs
of the
person concerned
we
may have
to decline
the
booking.
Recommended Links to other sites
This site recommends links to other websites, which are provided
as a convenience to you, AAT or its third
party suppliers do not endorse nor are responsible for
any of the content or materials
on such websites. If you choose to access any other
website, you do so at your own risk.
Protecting your information
AAT is committed to protecting your personal details.
Your
financial information is secured through a market leading
secure server provider.
Website Access
AAT will use all reasonable efforts
to keep the site available 24/7, subject to
necessary scheduled
downtime for maintenance,
unscheduled maintenance and system breakdowns.
AAT cannot guarantee that the site will be error free,
or that the servers
are free from viruses.
|
|
.
Easy to quote, Easy to book, Easy to pay,
and a confirmed transfer for your stay.
(...)
|
|
|
